George Roadman
Founder & CEO
3 Keys to Success
- Work Hard – Hands-on Leader that will do any job in the Company to ensure Customer Success
- Have Fun – Creates a Culture that draws people in – need to be enjoying what you do every day
- Learn Something – Promotes a continual learning environment – the only mistake is a failure to learn
History of Career Progression
- Bentley University Graduate – Cum Laude – Varsity Basketball Player
- EMC/Pivotal – 14 years – Analyst to Director of Finance & Operations
- PTC – 4 years – Senior Director of Operations to VP of Operations
- Owl Cyber Defense – 3 years – VP of Operations to Chief Operating Officer
- Aligned company around a Common Vision and Mission
- Created a Culture focused on Customer Advocacy.
- Re-defined GTM – on track for 23% growth Y/Y
- Drove manufacturing lead times from 90+ days to less than 2 days during the toughest supply chain in the history of the US
Life Beyond Work
- Met my wife, Nikki, at Bentley and have 3 kids and 2 dogs
- Avid lacrosse and soccer spectator
- Snowboard in the winter and fish in the summer
Katlynne Shields
Account Manager
3 Keys to Success
- Be Enthusiastic and Curious | Always seek to understand, welcome feedback, and enjoy what you do.
- Think Strategically | Consider the parts and whole, encourage collaborative and data-driven decision-making.
- Grow Together | Work in the open, communicate transparently, engage and elevate your team.
History of Career Progression
- Columbia International University ― Humanities
- Compact Power ― Contact Center Supervisor
- SEM Products ― Marketing Communications Manager
- OxTech/Oxit ― Marketing & CX Program Manager
- Lynton ― HubSpot Strategist / Account Manager
Life Beyond Work
- Share life with my partner, Ben, and our two dogs.
- Love gardening, cooking, and reading.
- Spend time on the water whenever possible.
Chris Algiere
Senior Director, Account Management
3 Keys to Success
- Ask Questions – Get to the heart of the problem and understand the goal
- Be Kind– Treat people with respect and help others when you can
- Keep Learning – Change is the only constant. Don’t be afraid to try new things
History of Career Progression
- Rutgers University – Media Studies and Economics
- GMO GlobalSign – Retail Marketing Manager
- Acquia – Marketing Operations Specialist
- Allego – Marketing Operations Manager
- Ontra – Sr. Manager Marketing Operations
- Dotmatics – Director of Marketing Operations
Life Beyond Work
- Recently Married to wife Courteney in November 2022
- Loves the outdoors, especially fly fishing
Maggie Stevens
Principal Solutions Architect
3 Keys to Success
- Fall in love with the problem and always be solving for it.
- Be creative, curious, and fearless in equal measure.
- Get comfortable with being uncomfortable.
History of Career Progression
- BFA in Graphic Design, RIT
- 15+ years in nonprofit marketing and marketing technology
- 3 years with a marketing agency, supporting full- and partial-scope campaigns, and HubSpot migrations
- 3+ years administering, optimizing and enabling HubSpot for SaaS organizations
Hubsessed since 2014, through a mix of nonprofit, event, agency, and SaaS organizations spanning more than 20 years.
Life Beyond Work
- Supporting my loves: partner Rob, kiddos Katie and TJ, and cats Callie and Teddy.
- Creativity where ever I can find it, drawing, painting, doodling...
- Enjoying food, wine, nature, art, travel, and music. (Not always in that order)
Brittany Whittington
Principal Solutions Architect
3 Keys to Success
- Remember to laugh, life is too short without joy in your life.
- Don't make assumptions.
- Be open to feedback.
History of Career Progression
- University of Virginia (2014), BA in Psychology and German
- The Advisory Board Company - 1 year Marketing Associate
- Education Advisory Board - 1.5 years Business Analyst
- HubSpot - 6.5 years
2 years Implementation Specialist (Cambridge, MA)
2 years Solution Engineer (Cambridge, MA)
2.5 years Principal Solution Engineer (Berlin, Germany)
Life Beyond Work
- Aspiring chocolatier. I love using my airbrush gun to decorate the bonbons I make.
- I love cooking, especially experimenting with new recipes.
- Staying active, whether that's hiking, traveling, going to workout classes...the list goes on.
Kieran Quinn
Solutions Architect
3 Keys to Success
- Listen more, talk less.
- Solve for the customer.
- Get sh!t done.
History of Career Progression
- Northeastern University grad – class of 2013. International affairs major.
- HubSpot: 2013 – 2021
- BDR, sales engineer, account executive.
- Lynton: Senior Solutions Engineer
- Origin63: Senior Solutions Architect
Life Beyond Work
- Music: Phish, Grateful Dead, David Bowie, The Clash.
- 30 Phish shows and counting.
- Reading, skiing, trying to play the guitar.
Becca Raffo
Account Manager
3 Keys to Success
- Be a sponge - Never stop absorbing knowledge and being open to new perspectives.
- Be purposeful - Break big goals down into manageable steps and celebrate your achievements along the way.
- Be human - Have empathy, honesty, and respect towards yourself and others.
History of Career Progression
- Northeastern University (2019) - BA: Political Science & International Affairs
- WorldBoston - Program Coordinator
- British Consulate General Boston - Trade & Investment Associate
- Curebase - Brand Manager
Life Beyond Work
- Currently based in MA with my boyfriend, Jake, and our dog, Teddy
- Avid digital and film photographer
- House plant & crossword puzzle enthusiast
Jeremy Mandle
Director, CMS Practice
3 Keys to Success
- Talk less, listen more
- Empathize always
- Focus on the long term while you manage the short term
History of Career Progression
- IU Bloomington - Environmental Studies
- Appalachian State University - Music Industry Studies/Jazz Guitar
- IKON Office Solutions/Ricoh Americas Corporation - 10 years - Senior IS Engineer, ServiceNow Developer
- Acorio/NTT Data - 10 years - Implementation Consultant > Practice Lead UX > Associate Director, Digital Experience
Life Beyond Work
- Father to two amazing kiddos, 1 in college studying art, the other an athletic elementary age firecracker
- Avid live music fan, lifelong audiophile (I could go from Ryuichi Sakamoto > The Band > George Harrison > Beastie Boys in one playlist).
Most often you'll find me listening to Spafford, Grateful Dead, and Wilco. Some Phish too. - Quadline kite flyer
Casey Lockwood
Global Sales Director
3 Keys to Success
- Growth and comfort do not coexist. In order to grow, it's imperative to not only get uncomfortable, but to actively seek discomfort as a path for lifelong growth.
- Trust is built when no one is looking – you don't rise to the level of your goals, you fall to the level of your habits.
- Take what you do seriously, but not yourself. Life is too short not to have a sense of humor.
History of Career Progression
- Mad*Pow – Experience Design Agency focused on Healthcare and Financial Service enterprises. Helped bring Humana, Kaiser Permanente, Bank of America and more to the client roster.
- Hub Spot – 2013-2015 – As a Channel Account Manager I onboarded new agency partners, helped them generate predictable pipeline, and assisted in process design to repackage services, capitalizing on a recurring revenue model for predictable growth.
- Help Scout – Led upmarket sales, solutions and onboarding motion. Assisted over 360 customers in their onboarding to Help Scout including The New York Times, American Dream, Mall of America, etc.
Life Beyond Work
- Snowboarding family of 5. My wife, two sons and daughter spend as much time in the mountains as possible.
- L1 CrossFit Certification, Competitive Fitness Athlete and Fitness Coach
- Lifelong surfer, fly fisherman and lover of all things water.
Christina Gustovich
Sales Associate
3 Keys to Success
- Be a lifelong learner.
- Be willing to embrace change.
- Be a reliable teammate.
History of Career Progression
- The Ohio State University - B.A. Strategic Communication
- dELiA*s/Alloy Apparel - Assistant Buyer
- Isaac Imports - Sales Assistant
- G-III Apparel Group - Sales Account Executive (Calvin Klein, Tommy Hilfiger)
Life Beyond Work
- Love trying new restaurants.
- Avid fan of The Ohio State Buckeyes and all things Bravo
Allie McDevitt
Director, Marketing Practice
3 Keys to Success
- Stay curious
- Work hard
- Collaboration is key
History of Career Progression
- Simmons University (Boston, MA), Marketing
- Acceleration Partners, Demand Generation Specialist
- Boston Digital, Senior Demand Generation Specialist
- Curebase, Growth Marketing Manager
A certified HubSpot expert, I build operational infrastructures and nurture campaigns from the ground up and drive marketing-attributed growth for clients ranging from health-tech and clinical research to global digital marketing agencies. I’m a highly motivated lifecycle and growth marketer with 10+ years of experience helping organizations scale their inbound marketing efforts. My in-depth understanding of the B2B landscape and expertise in building scalable operational workflows allow marketing teams to properly segment, track and nurture leads through the funnel, resulting in highly engaged leads that convert.
Life Beyond Work
- Live music, good food, long days on the water
- Owner and Maker behind my online boutique, Lavender & Lilac
Michael Boardman
Director, Sales, Service, and Operations Practice
3 Keys to Success
- Align to leadership's priorities – it will keep you focused on the high value activities and not get bogged down in the smaller details
- Keep it simple – if your processes are too complex, you will not be able to pivot when you need to
- Work yourself out of a job – automate where you can, share knowledge, so when the next big thing comes, you can take it.
History of Career Progression
- University of Colorado - History/Economics
- EMC/RSA - 4 Years - Analyst > Senior Analyst
- LogMeIn - 1 Year - Analyst
- Crimson Hexagon - 1.5 Years - Sales Operations Manager
- ScaleUp Consulting - 3 Years - Consultant, Revenue Operations
- Castellan/Riskonnect - 3.5 Years - Director, Revenue Operations
Life Beyond Work
- Married to Kelly and have our dog Jackson
- Photography
- Travel
- Skiing
Breanna Durand
Marketing Intern
3 Keys to Success
- Positivity - Maintaining an open mindset - Helps individuals bounce back from lapses and remain open to new opportunities.
- Teamwork - Collaborating - Simplifies tasks and ensures collective goals are reached.
- Fun - Simply enjoying activities - Keeps individuals excited and motivated for future initiatives.
History of Career Progression
- Bentley University
- Undergraduate Senior
- Vice-President (2023-24)
- Marketing Chair (2022-2023) of Bentley Marketing Association
- Boston Event Guide – Social Media Intern
- Tenacity Boston – Reading Coordinator
- Social Media Marketer – Entrepreneur
- Cultivated strong customer relationships and built a client portfolio of businesses in the sneaker/streetwear niche.
- Created & published content for feed and story posts to optimize and maintain interaction levels above 50%.
- Provided my services to 500+ clients, kick-starting & increasing their Instagram business followings anywhere from 100% to 400%.
Life Beyond Work
- Loves to watch soccer, and used to play in high school.
- A sneakerhead, with a passion for collecting sneakers.
- An aunt to 2 amazing nieces.
Mike Hanrahan
Senior Director, Integrations
3 Keys to Success
- Never Stop Learning – My day is not a success unless I have learned something new
- Customer Success – I am not satisfied unless my customer is. I’m in it for the long run
- Servant Leader – I do all that I can to remove obstacles for my team
History of Career Progression
- William Paterson University, NJ – BA: Communication
- Sony – Started as intern during college, developed Systems & Integrations behind Times Square JumboTron screen
- Consultant – 20 years, Computer Hardware, Software, Networking, Development, Integrations & Automation
- Acorio – ServiceNow Consultancy – 9 years – from startup phase through NTT Data acquisition/integration
- Progressed from individual contributor to VP of Operations
- Built several teams, the first of which focused on Integration development on ServiceNow
- Collaborated in concept & creation of Acorio Academy – “Grow our own” talent factory
- Continually improved/automated internal processes to streamline operations
Life Beyond Work
- Married to my wife, Karen (a Travel Advisor), for 25+ years; We have 2 kids, a dog and a snake
- Enjoy traveling & moderating a Travel Club in my 500-home community with my wife
- DIY Smart Home enthusiast (Home Assistant)
Anna Fell
Account Manager
3 Keys to Success
- Care about the work you do - no matter how big or small, take pride in offering the best you can.
- Listen to others but make your own decisions - own what you do and how you came to the solution.
- Enjoy work and being in work - get a good team around you who will support you and work towards a common goal.
History of Career Progression
- Bank of America - 15 years - Intern and IT Project Manager
- Unilever - 7 year - Infrastructure Project Manager - Cloud Migration
- United Utilities - 1 year Project Manager - CRM Solution for Customer Portal
- Transcard - 1 year Project Manager - Payment Processing Platform - Freight industry
- Inbox Insight - 6 myths - Project Manager for Migration to HubSpot
Life Beyond Work
- 3 children, 1 husband, 1 dog, 6 ducks and an axolotl.
- Most mornings and evenings you will find me in the gym.
- Love long haul holidays with the family - well any sort of holidays!
Katie Kanyok
Account Manager
3 Keys to Success
- Be Kind - Lead with empathy
- Be Consistent and Persistent
- Be Positive - Celebrate the wins and find the opportunities
History of Career Progression
- Ohio University - Hospitality Management and Business Administration
- Cardio Partners - Product Manager
- Sarnova - Project Specialist
- RedBud Software - Director Customer Success and Product
- Sentzational Meals - Owner
- Olive - Customer Success, Project Manager, Operations Analyst
Life Beyond Work
- Enjoy spending time with my husband, Dan, and our two cats.
- I love to travel, cook, and I am an avid reader.
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Ryan Jepson
Sales Executive
3 Keys to Success
- Solve for the customer - Solve for the company - Solve for the team - Solve for the individual.
- Take your free time seriously. Relax with a purpose.
- Work hard - Leave it all out there so at the end of the day you know there is nothing else you could have done.
History of Career Progression
- University of New Hampshire - 2016 - Peter T. Paul College of Business and Economics
- ZeroTurnAround - 1 Year - "Sales experience by fire", early days calling into Europe then back across the United States, 150+ calls a day
- HubSpot - 6 Years - Learned everything go-to-market; how marketing, sales, service, and CRM are supposed to be run. Made a lot of great friends. Presidents Club 2021.
- AutoInnoMarket - 1 Year - Built operational system to onboard and deliver services to clients from the ground up at this HubSpot Partner.
Life Beyond Work
- Splitting my time between the Maine coast and New Hampshire mountains.
- Food - Cooking it, finding the best places to eat it, discovering new recipes.
- Skiing - I can get down the mountain but I'm really here for the food and the Après
Laura Conway
Senior Marketing Consultant
3 Keys to Success
- Turn over every stone - there is always a solution somewhere.
- Ask a lot of questions.
- Stay positive! You can do hard things.
History of Career Progression
- University of Massachusetts, Boston - BA Marketing Management
- I've sat on small, but mighty marketing marketing teams at startup software and technology companies building demand generation machines, creating thought leadership content and enabling sales teams. Before that I was managing luxury apartment communities in downtown Raleigh and did my time in restaurants and retail while in college.
Life Beyond Work
- My husband and I have two young daughters and an Aussie/Lab mix named Gyspy.
- I love to be outside, but do not consider myself outdoorsy.
- Traveling, cooking and spending time with friends and family bring me joy.
Anastasia Costa
Solution Consultant
3 Keys to Success
- Student Mindset - Be willing and eager to learn new skills and take on challenges to promote growth.
- Celebrate The Wins - Whether your own or a colleagues, take a moment to acknowledge accomplishments.
- Do Good, Be Good - Provide work that you're proud of, and treat people kindly.
History of Career Progression
- Northeastern University - Bachelors
- Wayfair - 2 years, Sales
- Northeastern University - MBA
- Akamai - 2 years, Sales Operations
- RubiconMD - 2 years, Revenue Operations & Strategy
Life Beyond Work
- Married to my husband who I was dating during every stage of my History of Career Progression section, and we have two dogs (labs)
- Started my own company
- Volunteer with the Junior League of Boston
Lukas Lauer-Whippo
Implementation Manager
3 Keys to Success
- Get your hands dirty. In my opinion, this is the absolute best way to learn.
- Ask questions, even if you think they're not the best to ask - more often than not someone else will have the same question.
- Be open to change. The world is constantly changing, adaptation is a must.
History of Career Progression
- Western Washington University - Marketing
- Madak - Digital Marketing Specialist
- Curebase - Senior Digital Marketing Specialist & Associate Digital Marketing Manager
A digital marketing guru, focused on the back-end setup and optimization.
Life Beyond Work
- My girlfriend, Taylor, and our dog Riley!
- Avid researcher, tinkerer, and DIYer.
Peter O'Donohue
Financial Analyst
3 Keys to Success
- Treat others as you would like to be treated
- Never stop exploring
- Appreciate the blessings in your life
History of Career Progression
- William and Mary graduate - BBA Finance
- American Red Cross - Disaster Response Finance
- National Guard - Currently serving as a Logistics Officer
Life Beyond Work
- Reading (favorite authors are Dostoevsky and P.G. Wodehouse)
- Hiking/Camping
- Fitness
Ryan Kelly
Implementation Specialist
3 Keys to Success
- 1% Better Every Day – small steps forward daily lead to massive progress over time
- Keep it Simple – my favorite design principle when thinking through customer solutions and life in general
- Be Kind – seems obvious but I try to keep it at the forefront of everything I do – empathy is essential
History of Career Progression
- UMass Amherst Graduate – Finance Major with minor in Information Technology – Isenberg School of Business
- EMC/Pivotal – 8 years – Associate Analyst to Principal Financial Analyst
- Completed selective Finance Training Program
- Finance Super User during company-wide system migration
- Fun ride with Pivotal from early stages through IPO
- Helped build out systems, processes & reporting for various departments
- Worcester Fire Department – 4 years – Firefighter/EMT – current position in addition to accelant Implementation Specialist
Life Beyond Work
- My family: wife (Amanda), daughter (Nora), and Golden-Doodle (Ollie)
- Ice Hockey Player
- Love being Active & Outdoors
Malki Velez
Implementation Specialist
3 Keys to Success
- "Life is in the details"- Meticulous attention to the small things, will set you up for success down the road and avoid small mistakes that can have disastrous consequences.
- Don't be afraid to take on new challenges with work & life, failure is an opportunity for growth and perspective.
- Enjoy the opportunity to smile, happiness unites!
History of Career Progression
- Worcester State University
- Lowes Companies Inc.: 06'- present
- Worcester Fire Department: 17'- present
Life Beyond Work
- Married to an incredible wife who I've known since elementary school, who blessed me with a son who is 2yrs old
- Two dogs
- Avid golf & football enthusiast
Francis Selldorff
Implementation Specialist
3 Keys to Success
- Stay calm
- Be a team player
- Be happy in the present
History of Career Progression
- Boston College Finance and Computer Science Grad '23
- Accelant
Life Beyond Work
- Race car driver
- Men's league hockey player
Nikki Roadman
Public Relations Specialist
3 Keys to Success
- Listen - Great listeners can be as loud as a great speaker.
- Collaborate - Be ready to help when and where needed.
- Give Back - work with kindness and intent to give back to community.
History of Career Progression
- Bentley University Graduate - Marketing Major, Minor in Business Communications
- Regan Communications Group - Public Relations Agency serving Greater Boston
- Jarden Consumer Solutions - Product Marketing & Management
- Local Press Communications - Created and boutique PR shop, servicing local small businesses
- Marty Green Properties - Real Estate marketing and sales
Life Beyond Work
- Avid volunteer in local community and schools
- Serving on board of local Council on Aging as well as HS Booster Club
- My husband George and I have a busy house with 3 very active teenagers, lots of soccer and lacrosse games
- Very active lifestyle, teaching fitness classes at local community center
- Pretend to love snowboarding to keep family happy, but mostly there for the Apres
Jill Coull
Visual Brand Strategist
3 Keys to Success
- Manners – can take me out of the south, but can’t take the south out of me; be kind, humble and grateful
- Ask Questions and Listen – there is no stupid question; ask and learn
- Be Reliable – do what you say you’re going to do, no matter the task
History of Career Progression
- University of Florida – Advertising with minors in art and German
- Eye4 – cut my teeth at a two-person design firm for 2 years in Gainesville before moving to Boston
- Freelanced at agencies big and small as an Art Director; Creative Director at a mid-sized agency
- Founded Coull Sandstedt creative in 2005 and Jill Coull creative in 2009
- Creative and branding work for a variety of industries — from restaurant and food service to consumer products and service to tech, health and B2B to non-profits
Life Beyond Work
- Mom to two busy teens
- Avid lacrosse, softball and horseback riding spectator
- Addicted to barre3
- Travel south to see family and friends as often as possible